How often do we find ourselves waiting on hold for the customer care services executive to assist us or struggling with their IVR menu to find the right option to help solve our query or problem? And we often end up thinking in these moments that how wonderful it would have been had the teleservices provided for a direct number for the customer care or had they provided voice search on their system so that our lives would have been more easier and less complicated with these network providers.
But thanks to Tata Docomo, ‘The Keep It Simple Silly’ guys all this is much more is set to change and what is more encouraging is the fact that the change is in your hands. Tata Docomo has come up with the Kiss and Win Eureka contest wherein you can give innovative suggestions to Tata Docomo on their Facebook Fanpage. The contest is in three categories i.e.,
- Simplifying Customer Care
- Simplifying Tariff / Pricing in telecom
- Simplifying Product
Its just that these ideas need to be new to the industry and really innovative. If your idea gets selected not only will it be implemented you will stand a chance to win a smartphone and a letter of appreciation from the top management at Tata Docomo.
PS: As you are reading this I’m busy penning my ideas for the contest. Hurry contest closes 30th June 🙂
DISCLAIMER: Tata Docomo is an advertiser with OnlyGizmos
